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Business Communication and Business Skills for Line Managers

Objective:

  To create awareness among the participants on how their function & job can be successfully managed through effective communication & presentation skills (Concept & Practices).

  To sharpen the knowledge and skills of the participants in Communication & Presentation Skills.



Duration:  2 Days



Programme contents:

1   Introduction to the subject
2   Objectives of Improving Communication Skills
3   Effective Communication Skills
4   Verbal Communication
5   Good Questioning
6   Presentation Skills
7   Some Common Gestures & their Meanings
8   Listening Skills
9   Written Communication skills including business communication
10 Meeting Communication Skills
11 Non-verbal Communication
12 Telephone Communication Skills



Methodology:

  Presentation cum Discussion
  Individual & Group Practice Session both for Oral & Written Communication
  Exercise / Business Games
  Case Study on Leadership Communication
  Video Film

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